Privacy Policy

 

At QausainGo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and related services (collectively, the "Platform"). By accessing or using QausainGo, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following categories of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and payment details
• Passport or ID information (for travel services)
• Travel preferences and history

b. Technical Information:

• IP address
• Browser type and version
• Device information
• Location data
• Cookies and tracking technologies

c. Booking and Transactional Information:

• Flight, hotel, or package booking details
• Travel insurance, visa processing, and loyalty program data

 

2. How We Use Your Information

We use your data to:

• Process bookings and transactions
• Provide customer support
• Improve our services and user experience
• Send updates, alerts, and promotional messages
• Ensure compliance with travel regulations and anti-fraud policies

 

3. Sharing of Information

We do not sell your personal data. We may share it with:

• Travel service providers (e.g., airlines, hotels)
• Payment processors and financial institutions
• Government authorities where required by law (e.g., NAHCON, immigration)
• Trusted third-party partners under strict confidentiality agreements

 

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie settings via your browser preferences.

 

5. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, misuse, or loss. This includes encryption, secure payment gateways, and access controls.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data
• Correct or delete your information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@qausaingo.com

 

7. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

 

8. Children’s Privacy

QausainGo is not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via our website or email.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

QausainGo – Privacy Office
📧 Email: privacy@qausaingo.com
📞 Phone: +234 803 359 1010
🌍 Website: www.qausaingo.com